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The Automated Back Office: Workflows for Enquiries, Bookings and Follow-Up book cover

AI & Automation

The Automated Back Office: Workflows for Enquiries, Bookings and Follow-Up

Take the repetitive admin out of your week, one workflow at a time.

  • Coming soon
  • PDF

£49

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What you’ll get

  • A method for mapping a process before you automate it, so you don't automate a mess
  • Working patterns for enquiry capture, quotes, bookings, reminders and follow-up
  • Human-in-the-loop checkpoints: what to approve, what to let run unattended
  • Error handling, retries, logging and alerts for workflows that fail quietly

About this guide

A practical programme for automating the admin behind a one-person operation: deciding what is actually worth automating, mapping a process properly before you build it, and wiring enquiries, quotes, bookings, follow-ups and records between the tools you already pay for. Includes the parts most guides skip: where to keep a human in the loop, how to handle errors and retries, what to log, and how to notice when a workflow has quietly stopped running.

Q Coming soon

Timing, format, what’s next.

When will it be ready?

It is being written now. Guides go on sale one at a time, and only once they are finished and checked. Use Notify me above and you get one email the day it lands.

What format will it be?

A PDF, so it opens on any phone, tablet or laptop. Kindle readers can send it to their Kindle too.

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